Royal Rally’s 2025 refund policy is as follows:
We are happy to provide refunds to teams that have to withdraw from our events. However, once financial commitments are made to venues and hard costs, we are unable to process refunds in-full. To request a refund, please fill out the form on this page. Refunds and cancellations will not be accepted via email or any other medium. It is your responsibility to understand our refund policy and the refund windows for each event:
- Snowball 2025: Full refunds will be processed up until January 8, 2025 (herein referred to as the refund deadline). Refunds will be issued once a replacement team has been secured and is paid-up. After January 8, 2025, it becomes your responsibility to gift, transfer or sell your spot to someone else. Royal Rally will not be responsible for finding a replacement team to fill your spot.
- Royal Rally Eleven: Full refunds will be processed up until May 1, 2025 (herein referred to as the refund deadline). Refunds will be issued once a replacement team has been secured and is paid-up. After May 1, 2025, it becomes your responsibility to gift, transfer or sell your spot to someone else. Royal Rally will not be responsible for finding a replacement team to fill your spot.
Deposits are considered refundable up until the refund deadline, and will be issued once a replacement team has been secured to fill your spot.
Event Cancellation/Refund Request
If you would like to withdraw your participation from an event you can no longer attend, please email [email protected]. Refunds cannot be requested through social media channels.